Privacy Policy

3HVACQuotes is a lead-referral service. We are not an HVAC contractor and do not perform heating, ventilation, air conditioning, repair, or installation work. Our service connects homeowners who request quotes with independent, licensed HVAC contractors (“Contractors” or “Service Providers”) in their area. When you submit a request, we match you with up to three participating Contractors who may contact you about your project.

We collect information you provide directly and information gathered automatically when you use the Website.

Information you provide

• Contact details: your name, phone number, email address, and service address or ZIP code.
• Project details: the type of HVAC service you need (repair, replacement, installation), timeline, property information, and any details you include in your request.
• Communications: messages, feedback, or inquiries you send to us.

Information collected automatically

• Device & usage data: IP address, browser type, device identifiers, pages viewed, referring URLs, and timestamps.
• Cookies & similar technologies: as described in the Cookies section below.

We use the information we collect to:

• Match you with participating HVAC Contractors and facilitate your quote request;
• Contact you about your request by phone, email, or text message (with your consent, as described below);
• Operate, maintain, and improve the Website and our services;
• Respond to your questions and provide customer support;
• Detect, prevent, and address fraud, abuse, security, or technical issues;
• Comply with legal obligations and enforce our Terms of Service.

We share the information you submit in the following ways:

• With HVAC Contractors: When you request quotes, we share your request details (including your name, contact information, and project details) with up to three participating Contractors so they can prepare a quote and contact you. These Contractors are independent businesses with their own privacy practices, and their use of your information is governed by their own policies.
• With service providers: We use trusted vendors that help us operate our business — such as hosting, analytics, CRM, communications, and messaging providers — who process information on our behalf and are bound to protect it.
• For legal reasons: We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of 3HVACQuotes, our users, or others.
• In a business transfer: If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

We do not sell your personal information for money.

We use cookies and similar technologies to remember your preferences, understand how the Website is used, measure the performance of our marketing, and improve your experience. You can control cookies through your browser settings; disabling cookies may affect some features of the Website. We may also use analytics tools (such as Google Analytics) that collect usage information via cookies.

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your information, and the right to opt out of certain sharing.

California residents

Under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information as those terms are defined by law. We do not sell your personal information for money. To exercise your rights, contact us using the details below. We will not discriminate against you for exercising these rights.

To make a request, email us at info@3hvacquotes.com or call 760-223-7267. We may need to verify your identity before completing your request.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain your information for as long as needed to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Our Website and services are intended for adults 18 and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Policy.